Prisoner Escort and Custody Services Contract User Guide
A guide for Prisoner Escort and Custody Service (PECS) service users, across Criminal Justice Service (CJS) partners and other agencies
The purpose of this guide
This guide has been produced so that Prisoner Escort and Custody Service (PECS) service users, across Criminal Justice Service (CJS) partners and other parties with an interest in the operation of the PECS contracts can understand:
- The services they can expect to be delivered from PECS
- Their role in using it effectively and efficiently
- How the roles of others contribute to optimal service delivery
- How, by working positively together with other stakeholders, we can jointly deliver an effective service which protects the public, helps to reduce re-offending and offers value for money
Stakeholders are encouraged to read at least the sections of this guide that are relevant to their own areas of operational delivery. However, please utilise the search function should you wish to quickly access specific areas of interest.
Who are we?
The PECS team is part of the Contracted Operational Delivery directorate in HM Prison and Probation Service. Our role is to manage the life cycle of the contracts in place to support the secure transport of prisoners across the Criminal Justice System and manage secure court operations. We are responsible for the procurement of these services, and onward operational delivery and performance management of suppliers.