Court user guide
This section provides court users with contractual information about how PECS supports HM Court and Tribunal Service (HMCTS) court operations.
Use the links below to access the main sections of the guide.
Security and safety
Guidance is provided to ensure the safety of the public, staff and other prisoners within the court environment.
Court room operations
Information provided within this section outlines the court process, how particular individuals (disabled/children) should be managed, and information transfer.
Court custody suite operations
This sections provides details on how court custody suites are managed, and how standards of decency are assured.
Professional visits
Here official visitors to custody suites can obtain information on access times, prohibited items and searching requirements.
Health and safety at court
This section provides details on the scope of health and safety requirements, and associated escalation processes followed by HMCTS, PECS and PECS suppliers.