PECS Enhanced Reporting
Introduction
Through the use of Microsoft Power BI; enhancements have been made to PECS performance reporting, with revised versions of the prison area executive director (ED), HMCTS and police reports all being published monthly.
Each report is interactive and fully customisable to the individual user, enabling them to focus on specific regions, prisoner/defendant cohorts or identified establishments tracking any trends or monthly themes.
The reports aim to be published around the 20th working day of the month for the previous calendar month, with a hyperlink emailed to those on a specific distribution list.
Once a link has been received users are encouraged to bookmark this for future use. Following each publication the same link remains live with the data updated.
Supporting guidance documents are shared with users and stakeholder engagement sessions can be facilitated.
Recipients are encouraged to share the link wider with colleagues within the organisation who can influence behaviours and drive change to improve system performance, with further support or guidance available via the regional PECS Contract Delivery Managers.
Prison reporting
The ED reports key focus is to reduce delays to court business with efficient and timely handover of prisoners to PECS suppliers, with vehicle turnaround times at establishments being recorded in detail, as well as metrics around DPER completions, lockouts, late returns, redirections, non-aligned movements to court and late cancelled court moves.
With further metrics added since its initial publication to include productions to court where no dock attendance occurred, delays to court business as a result of prison practices and vehicle turnaround times at the point of returning prisoners to custody. All of which are designed to support, challenge and enhance prison assurance activity to improve overall performance across the Criminal Justice System.
HMCTS reporting
The HMCTS report gives focus in areas such as lost court room hours, through metrics measuring PECS provider failures to staff a dock (CDI 14) and failures to produce defendants to the court (CDI15 & 3.1) which also details wider stakeholder delay to courtroom business.
The average time a defendant takes from arriving in court custody to attending a dock is also monitored, along with a measure of defendants produced that only attend a legal consultation and/or failure to appear in the dock.
The number of late sitting courts, prison lockouts and late returns to custody also feature highlighting the court room or area where these most commonly occur.
With the final metric displaying the number of late cancelled court moves and the reasons for why these occur after the likely deployment of PECS resource.
Police reporting
The enhanced police report features metrics similar to the HMP ED and HMCTS reports, with the vehicle turnaround times, dPERS, lockouts, cancelled court moves and police led court delays all depicted by the police custody suites where they occur.
The number of on the day movement requests made by the police are also tracked in the late notifications metric page.